FAQs
If we haven't answered your question below. Feel free to send an email to firstbatchbakery@gmail.com
How long will it take for my box of goodies to arrive?
We ship all boxes on a Wednesday with the hope they will arrive with you before Friday. However, if there is a delay, fear not, our goodies stay fresh for quite some time and will taste just as good on the Monday. Please note there may be some delays during silly season (AKA the Christmas season).
Where do you ship to?
We are only shipping within Ireland at the time.
What are your shipping fees?
We ship with An Post.
There is a standard shipping fee of 6 euro per order. If you would like to send multiple boxes to different addresses unfortunatley you will need to complete individual transactions as the shipping fee will only cover one address. Please email us if you have any difficulties with this.
Do I need to be home in order to accept my order?
An Post will deliver just as they do for any of your regular packages. The goods are sealed inside the box to protect them from the elements should the box get wet. They would not be protected from bears but luckily we don't have any of them here in Ireland. We can not be held accountable for hungry neighbours though.
Can I include a personalized message?
Absolutely, please pop your message into the appropriate area at checkout and we'll make sure the lucky receiver gets the message.
Do you create custom orders?
I'm afraid we are not in the position to do so at the moment. But please come back and visit our website frequently as we will be adding more options as our menu expands.
Do you have any nut-free or gluten free items?
We offer a range of different dietary specific items such as dairy free, nut free, and flourless at the markets. While we try our very very best to avoid any cross contamination, our kitchen is small and we do use a range of ingredients daily while preparing our handmade baked goods. Therefore we can not guarantee any of our items are completely free of nuts or gluten.
Do you accept corporate orders?
Please contact us via email for all corporate or large orders.
Do you make custom celebration cakes?
I'm afraid not. This isn’t something that we offer at the moment.